Overview

Somali Eye Health Alliance (SEHA) respects your privacy. This policy explains what personal information we collect, why we collect it and how we use and protect it. Where we process personal data we aim to follow best international practices and local law.

Information we collect

Depending on how you use our site and services we may collect:

• Contact details (name, email, phone) when you sign up, contact us, or confirm a donation.
• Donation information (amount, method, transaction id) needed to acknowledge and reconcile gifts.
• Technical information (IP address, browser, device) to help operate and secure our website.
• Optional content you provide (messages, uploaded files) when contacting us or applying to partner.

How we use personal data

We use personal information for limited purposes:

• To respond to enquiries and provide requested services.
• To send receipts, confirmations or programme updates if you opt-in.
• To process and reconcile donations and issue receipts.
• To maintain site security, detect abuse and troubleshoot technical issues.

Sharing and disclosure

We do not sell personal data. We may share limited information with trusted service providers (payment processors, cloud hosts) to carry out the services you request. Where required by law we may disclose personal information in response to lawful requests.

Retention

We retain personal data only as long as necessary for the purpose collected and to meet legal or accounting obligations (e.g. donation records). After that we delete or anonymise data.

Security

We implement reasonable technical and organisational measures to protect data. No internet system is perfectly secure — if you suspect a breach please contact us immediately at info@somalieyehealthalliance.org.

Your rights

Where applicable you may request access, correction or deletion of your personal data. To exercise rights, contact us using the email above. We will respond as required by law.

Cookies & tracking

Our site uses small cookies and analytics to operate and improve the site. You can control cookies through your browser settings. We do not use cookies to build detailed user profiles or sell data.

International transfers

Some service providers may process data outside Somalia. When we do, we take steps to protect personal data consistent with this policy.

Changes to this policy

We may update this policy from time to time. Significant changes will be posted on this page with a revised date.

Contact

For privacy queries contact: info@somalieyehealthalliance.org or write to SEHA, Mogadishu, Somalia.